A must-have for any nightlife operator . . . also has amazing pointers that helped me increase revenue . . .

“A must-have for any nightlife operator in this litigious world we live in is: Best Practices for Nightlife Establishments.  This booklet sums up, in the best way, how to protect one’s business and subsequent ABC license from legal harm. While safeguarding and reducing liabilities, this booklet of best practices also has amazing pointers that helped me increase revenue as well! Highly recommended!”

Matthew Ervin

General Manager 

Micky’s West Hollywood

Its practical, management-oriented guidance . . . makes it invaluable for any nightlife business

"The “Best Practices for Nightlife Establishments” booklet is an invaluable resource offering essential insights into responsibly managing alcohol-serving venues while prioritizing safety, profitability, and community harmony. Its practical, management-oriented guidance on preventing overservice, mitigating security issues, and ensuring compliance with laws makes it invaluable for any nightlife business.

What sets this booklet apart is its emphasis on fostering a culture of accountability and ethical behavior. By addressing topics such as cutting off intoxicated patrons and written policies, the booklet provides tools to reduce risks, enhance customer experiences, and build strong relationships with local communities and law enforcement. This resource would greatly benefit others in the hospitality and nightlife industry, especially venue owners, managers, and security personnel. Its actionable advice can lead to safer environments, higher profitability, and reduced legal risks. I’d recommend sharing this with colleagues who strive for operational excellence in their establishments."

Viet Tran
Garden Amp

17762 Main St., Garden Grove, CA 92840

This is an accessible, convenient guide that provides powerful, practical resources for nightlife establishments in California's retail alcohol community.

"This Best Practices for Nightlife Establishments guide is one of the best I've seen in my career over the last forty years working to building relationships between State Control (ABC), State Public Health (Alcohol/Drugs), and Local Control (Planning/Zoning/Law Enforcement) specifically for effective preventive management of retail alcohol availability at the community (city/county) level. This is an accessible, convenient guide that provides powerful, practical resources for nightlife establishments in California's retail alcohol community. The Best Practices guideline is doubly helpful as an operating manual for the owner/managers of the nightlife establishments, and as a reference guide other agencies: State ABC District Offices; Local Control agencies (police, planning, code compliance) administering alcohol use-permits; County health agency AOD Prevention programs; and for other interested parties seeking to protect public health and safety, and to promote community well-being, related to retail alcohol availability. . . ."

Friedner D. Wittman, Ph. D., M. Arch.

President, CLEW Associates/Prevention by Design

Founder-Director (Retired), Community Prevention Planning Program, Institute for the Study of Social Change,

University of California, Berkeley (1988-2011)

Increased accountability on both sides of the aisle...

"Gregg's security workshop was a focal point that helped in community-oriented policing by bringing local businesses and our department together. In doing so, we increased accountability on both sides of the aisle, shared a common vision, and reduced calls for service."

Sgt. Brad Smith

Huntington Beach Law Enforcement Department

I hope all establishments will invite him to train their staff members as well in this unique workshop

"Over the years I have attended many alcohol training seminars. What makes this different is Gregg is informative, entertaining and efficient. I hope all establishments will invite him to train their staff members as well in this unique workshop."

Rose Martinez

Baja Sharkeez Restaurant Group Director of Training

A real eye opener for management teams

"The seminar was full of useful information and firsthand knowledge from an experienced operator. The unique concepts backed by thorough research and statistics have proven that you can truly increase the bottom line across several expense line items while adhering to his serving responsibly program - a real eye opener for management teams.

Dan Bradley

Managing Partner

Memphis Group (Memphis, Tin Lizzie)

A win-win resource for cities and hospitality industry

"These data-based Best Practices are a win-win resource for cities and the hospitality industry, with good outcomes for the public."

Manuel R. Espinoza

Former Director, CA Department of Alcoholic Beverage Control

An invaluable resource for all those in the business of serving alcohol

"The seminar is an invaluable resource for all those in the business of serving alcohol. Gregg's research and statistics provide a thorough overview of our industry. Specifically, the information concerning pour costs clearly proved how an operator/owner can reduce intoxication problems while increasing profits and the bottom line at the same time... We highly recommend all those in the industry attend this most valuable seminar."

James Nanko

Owner, Hurricanes (Huntington Beach)

Fills a void for management-level education for those businesses engaged in alcohol sales

"The Best Practices for Nightlife Establishments fills a void for management-level education for those businesses engaged in alcohol sales. It is the comprehensive booklet co-authored by Lauren Tyson, who is uniquely qualified to write and publish this helpful guide. Lauren is known and recognized statewide as a respected ABC training expert. She crafted California's highly successful LEAD program, which is nationally recognized as being at the forefront of licensee education. I highly recommend that cities offer this booklet to their on-sale alcohol businesses. Distribution of Best Practices for Nightlife Establishments would enable municipalities to be proactive in helping businesses, saving lives, and reducing police calls for service."

Ralph B. Saltsman

Solomon Saltsman & Jamieson

Gregg's insights into general liability insurance expenses and security policies have changed our customer care policies

"I highly recommend that every bar owner complete the training. The training demonstrates how overserving alcohol costs the bar more in the long run than any short-term gains. Gregg's insights into general liability insurance expenses and security policies have changed our customer care policies. His use of research studies to explore bar shrinkage has led us to significantly reduce the amount of liquor that is over-poured, while at the same time, making our business more profitable."

Larry Houser

Owner, Bourbon Street (Fullerton)

Use this guide... your staff, your patrons and the community will thank you

"This Best Practices for Nightlife Establishments guide successfully integrates the best practices associated with reducing sales to minors and preventing problems associated with a disorderly house with the often-neglected focus on establishing management policies. The guide, written by an ex-nightclub owner and ABC regulator with whom I have worked, is an invaluable tool for any alcohol serving entertainment establishment wanting to prevent disorderly conduct and other nuisance related problems both on the premise and in the community. The specific, hand-on technical support they provide walks the fine line between generating business profits and operating a well-run safe business. Use this guide... your staff, your patrons and the community will thank you.

Michael Sparks

President SparksInitiatives

Community Alcohol Policy Specialist

I'm glad I did it

"Gregg has taken the time to do some extensive research and the information he has is very valuable to any operator. I include my bartenders in the training, and they all found the experience to be both eye opening and helpful.  I'm glad I did it."

Jeremy Popoff

Owner, SlideBar

I've been doing this for years

and I learned new things

"There are so many owners who get into this business knowing nothing about the industry. This course would be especially helpful to the. I've been doing this for years and I learned new things."

Kevin Johnson

Owner, Second Floor, Gallagher's Pub & Grill and BLK

It's amazing that this course is not mandatory

for everyone in this industry

"The meeting was the most informative class to date that we have had for our management team. Gregg's insights were truly helpful in clarifying ABC laws and regulations as well as the consequences if they are not followed. It is great to finally see a program that breaks down the short and long term costs in a way that speaks to owners and management. It's amazing that this course is not mandatory for everyone in this industry."

Chad Cranford

General Manager, 25 Degrees

Every new business needs to go through this course

"Training was very informative and applicable to our business. It is great to see a program that understands our business and gives us realistic options to combat the issues of responsible beverage service and how they are beneficial to our bottom line. Every new business needs to go through this course.

Rob Arellano

Marketing Director, The Identity Management Group

I highly recommend his course

"I went into Gregg's course expecting the same redundant speech I've heard in most alcohol service classes. I was pleasantly surprised, to say the least, by how insightful and informative the course was. He uses his own research and first-hand experience to illustrate not only how good serving and pouring practices help keep a business running smoothly and keep up its accountability to the public and the law, but also how remarkably more profitable a business can be just by adhering to responsible serving practices. I highly recommend his course.

Sara White

General Manager, Black Bull Chophouse

This class was very informative to us and our staff

"In April 2014, the Management staff of Huntington Beach Beer Company participated in a class for Alcohol Awareness performed by Good Alcohol Practices...This class was suggested and approved education by the City of Huntington Beach and the Department of ABC... Probably the most important aspect of the class was learning the liability risks associated with over-serving patrons that could affect the business. Overall, the class was very informative to us and our staff. We tried to implement new procedures and came from the class and have continued good alcohol practices because of it..."

Kris Martin

General Manager, Huntington Beach Beer Company

The workshop should be mandated for all operators who sell alcohol for a business

"The workshop should be mandated for all operators who sell alcohol for a business. Not only does it teach guest responsibility in keeping patrons safe, it also teaches the consequences to an operator/owner if good alcohol practices are neglected."

Dave Griffith

General Manager, Sutra Nightclub

The first, and only choice

"...invaluable in helping us walk the line between creating a luxury service environment and providing a safe, healthy, and legally compliant environment for our staff and guests to enjoy. Making this training mandatory for our managers and staff was the first, and only choice when deciding how to define ourselves as industry leaders and responsible neighbors in our community.

Joseph Clary

General Manager, E.P. Asian Eating House & L.P. Rooftop Bar

It was a great experience, and I would definitely attend and recommend any classes

"I found the training to be informative and thought provoking. Since that class, I have found that the way we're viewing our patrons and their experiences has shifted; away from the mindset that we need to sell as much beer as fast as possible, to how do we steer our guests (especially the ones with a penchant for over-indulging) into an experience that is beneficial for everyone. We're already working on plans to tweak how we operate our business and the approach we take with our guests. Further, we found the materials provided to be hugely beneficial for our staff and are working to incorporate those documents into our employee handbook. All in all, it was a great experience, and I would definitely attend and recommend any classes that you have in our area."

Brian Kanabrok

Owner, The Handle Bar (Chico)

I would like to thank you

"I would like to thank you for the documents and the training. Tom and I both left with some great ideas on how to better our restaurant in the eyes of the customer as well as the employees. I have been able to take much of the information obtained from the training and apply it to situations within the restaurant. With the students back in town from summer break, we have had to cut off a few individuals. The training that was provided made that task a whole lot easier. Some of the information regarding security/bouncers does not necessarily apply to 5th Street Steakhouse itself but we do have a few other late-night bars in town that are owned bu the same group of guys. We have been able to take much of the information obtained from the training and apply it to the system that is already set in place for those establishments. Once again, I thank you for taking time to come to Chico and perform the training program."

Eric DeGarmo

General Manager, 5th Street Steakhouse (Chico)

A resource . . . in maximizing profits

"I would highly recommend this short seminar as a resource to bar/restaurant managers and owners in remaining up to date with alcohol consumption/regulations and maximizing profits for their program. Hanour's sessions are informative and concise, and a great opportunity to meet other industry professionals."

Christopher Scott

General Manager, Chez Hugo

Baltimore, MD

Fully recommend!!!

"I don't get much out of most alcohol service-related trainings these days - but Gregg's was different: it was informative, maintained my interest, and he really wowed me with the follow-up resources. You can tell he's actually spent a considerable amount of his career as a boots-on-the-ground operator and not just a talking head. Fully recommend!!!"

Timothy Graham

Event Center & Concession Manager

UMBC Event Center

Invest in yourself and your business . . .

"This is a short 3-hour course that is informative, interactive and will profit your business both in revenues and hopefully by eliminating expensive legal fees by reducing your legal liability with the commonsense approach that Gregg teaches. We have hotels, restaurants, bars and liquor stores in our portfolio and recommend this course not only to our management staff, but our line level associates as well so they all can be better informed when dealing with our guests as it relates to alcohol sales and consumption. Invest in yourself and your business by participating in Gregg's course.

Lee Keller

Chief Operating Officer,

Sunset Hotel Group

Maryland